Welcome to SouthernFriedChics, where bold style meets unbeatable value! We know you might have some questions about shopping with us, so we’ve put together this handy guide to help y’all out. From delivery details to returns, we’ve got you covered.
đī¸ Products & Sizing
Q: What kind of products do you offer?
A: We offer a wide range of trendy and affordable fashion items! Our collection includes everything from Dresses, Crop Tops, Bralettes, and Bottoms to Boots, Booties, Bags, Belts, Accessories, and even Home goods. We also have special lines like Curvy Chics for our fabulous full-figured fashionistas and Hippie Soul for those who love free-spirited styles!
Q: Do you offer plus sizes?
A: Yes, we sure do! Our Curvy Chics line is specially designed to offer trendy and flattering options for our curvy customers. We believe everyone deserves to feel fabulous!
Q: What is ‘Deal Of The Day’?
A: Our Deal Of The Day is a special, limited-time offer featuring one of our products at an amazing price. It’s perfect for snagging a fantastic bargain on something fabulous!
đ Shipping & Delivery
Q: Where do you ship from and to?
A: We ship from our headquarters in Portland, US. We’re proud to offer worldwide shipping to most countries! However, we currently cannot deliver to Asia and a few remote regions (but we’re working on it!).
Q: What are my shipping options?
A: We offer two convenient options:
– Standard Shipping ($12.95 flat rate): Fast & reliable via DHL or FedEx. Delivered in 10-15 days after shipping (plus 1-2 days processing).
– FREE Shipping: For orders over $50! Shipped via EMS. Delivered in 15-25 days after shipping (plus 1-2 days processing).
– Standard Shipping ($12.95 flat rate): Fast & reliable via DHL or FedEx. Delivered in 10-15 days after shipping (plus 1-2 days processing).
– FREE Shipping: For orders over $50! Shipped via EMS. Delivered in 15-25 days after shipping (plus 1-2 days processing).
Q: How long will it take to get my order?
A: All orders are processed within 1-2 business days. After that, delivery time depends on your chosen method:
– Standard: 10-15 days after shipping.
– Free: 15-25 days after shipping.
You’ll receive a tracking number once your order ships!
– Standard: 10-15 days after shipping.
– Free: 15-25 days after shipping.
You’ll receive a tracking number once your order ships!
đŗ Payments & Pricing
Q: What payment methods do you accept?
A: We accept all major credit cards: Visa, MasterCard, and JCB. We also accept PayPal for a secure and easy checkout.
Q: Why are your prices so affordable?
A: At SouthernFriedChics, we believe that looking good shouldn’t cost a fortune! We work directly with manufacturers and focus on trendy, fast-fashion pieces to bring you the latest styles at prices that won’t break the bank.
âŠī¸ Returns & Exchanges
Q: What is your return policy?
A: We want you to love everything you order! If you’re not completely satisfied, you can return unworn, unwashed items with tags attached within 15 days of receiving your order for a refund or exchange.
Q: How do I start a return or exchange?
A: Just reach out to our friendly customer service team at [email protected] within that 15-day window. Let us know your order number and what didn’t work for you, and we’ll guide you through the process!
đ Account & Website
Q: Do I need an account to place an order?
A: Nope! You can check out as a guest. However, creating an account lets you track your orders faster and saves your info for a speedier checkout next time.
Q: I forgot my password. What should I do?
A: No worries! On the login page, click on “Forgot Password.” Enter the email address you used to create your account, and we’ll send you a link to reset it.
Still have questions?
We’re always here to help y’all out! Whether you need styling advice or have a question about your order, don’t hesitate to reach out.
Email us at: [email protected]